1. General Terms

By accessing or using Vemeet LOVE’s website (the “Site”), you agree to comply with these Terms and Conditions, which form a legally binding agreement between you and Vemeet Love (“we,” “us,” or “our”). If you do not agree to these terms, please do not use the Site.

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting. Please review this page periodically for any updates.

2. Product Information and Availability

We strive to ensure that all product information on the Site is accurate and up to date. However, we cannot guarantee the accuracy, completeness, or reliability of all descriptions, pricing, or availability. Product availability is subject to change without notice.

Custom Creations Jewelry offers both custom-designed and ready-made jewelry. Custom orders require a design consultation and may have longer processing times than pre-made items. Please carefully review the details of each product and order confirmation.

3. Ordering Process

By placing an order on Vemeet LOVE, you are offering to purchase a product under these Terms and Conditions. We reserve the right to accept or reject any order for any reason. Once your order is accepted, we will send you an order confirmation email with the details of your purchase.

For custom orders, you will be consulted on the design, and we will confirm the details before proceeding with production. Once the custom design has been finalized, the order cannot be canceled or altered, as each piece is made to your specifications.

4. Pricing and Payment

All prices on the Site are listed in AUS Dollars (AUD) unless otherwise specified. Prices are subject to change without notice, and any changes will be reflected at checkout. Shipping costs are additional and will be calculated during checkout based on your location and the shipping method chosen.

Payment for all orders is due at the time of purchase. We accept payment via credit/debit cards, PayPal, and other available payment methods through our secure payment gateway. By submitting your payment information, you authorize us to charge the total amount of your order, including applicable taxes and shipping fees.

5. Shipping and Delivery

We strive to deliver your jewelry as quickly and securely as possible. Our Shipping Policy outlines the available shipping options, costs, and delivery times. Please note that delivery times are estimates and may vary based on location, shipping carrier, and other external factors.

Once an order is shipped, you will receive a tracking number via email. Please refer to the Shipping Policy for further details on international shipping, customs duties, and lost or damaged packages.

6. Custom Orders

Custom jewelry is made to your specifications, and we take great care in creating a unique piece for you. Please review your design details carefully before confirming your order, as custom pieces are non-refundable and non-exchangeable.

We will work with you closely throughout the design process to ensure the piece meets your expectations. If there are any issues with the craftsmanship or if your custom jewelry is damaged during shipping, please contact us immediately, and we will assist you.

7. Returns and Exchanges

Due to the personalized nature of custom jewelry, Vemeet LOVE does not accept returns or exchanges on custom-designed pieces, unless the item is defective or damaged during delivery. For non-custom items, we offer a 30-day return or exchange policy. Please review our Return & Exchange Policy for more information.

8. Intellectual Property

All content on the Site, including text, images, logos, designs, and product descriptions, is the property of Vemeet LOVE and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any part of the Site or its content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Vemeet LOVE shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of the Site or the products purchased through the Site. This includes, but is not limited to, damages for loss of profits, data, or use, or for any other intangible loss.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vemeet LOVE, its affiliates, officers, employees, agents, and licensors from any and all claims, damages, losses, or expenses, including legal fees, arising out of your use of the Site, violation of these Terms and Conditions, or infringement of any intellectual property or other rights.

11. Privacy and Security

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the state of [insert state], United States, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms shall be resolved through binding arbitration in [insert city], [insert state], or in a location mutually agreed upon by both parties.

13. Termination

We reserve the right to suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms and Conditions or are engaging in illegal or harmful activity.

14. Miscellaneous

• Severability: If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• Entire Agreement: These Terms and Conditions, together with our Privacy Policy, Return & Exchange Policy, and Shipping Policy, constitute the entire agreement between you and Vemeet LOVE regarding the use of the Site and purchase of products.
• Force Majeure: We are not responsible for any delays or failures in performance due to events beyond our control, such as natural disasters, acts of terrorism, or shipping delays.